IATA developed the NDC Reference Architecture in order to highlight the critical components your airline should consider for the successful deployment of NDC within its technical infrastructure.
The chart above illustrates the operational systems required by your airline to support NDC, and how they will interact with each other as well as with each of your distribution channels. The NDC Reference Architecture requires the integration of new functional modules:
- Offer Management: this module will enable your airline to respond to the shopping requests sent by agents, construct, store and manage product offers to agents and reinforce your merchandizing capability with them.
- Order Management: this module will enable your airline to create, store and manage orders from agents originating from product offers.
- Rich Media: this module will enable your airline to create, manage and distribute rich media content (images, videos etc.) to agents.
- Airline Profile: this module will enable your airline to create, manage and distribute the rules to determine which shopping requests should be sent to your airline.
In the event you wish to learn about the technical aspects of NDC, a dedicated training course is available for IT professionals.